Numerical Test Question 47 – Cyber incident volumes

← Previous question  |  Back to question bank  |  Next question → Scenario Four teams will spend part of the day in training. The productive hours shown are the hours each staff member will remain available for casework. Team Staff Productive hours per person Cases per staff-hour Red 8 6 1.5 Blue 10 5 1.4……

← Previous question  |  Back to question bank  |  Next question → Scenario A department must migrate 1.8 terabytes of data. For this question, 1 terabyte equals 1,000 gigabytes. It migrated 35% of the total on Day 1, 28% of the total on Day 2 and 420 gigabytes on Day 3. Question How many gigabytes……

← Previous question  |  Back to question bank  |  Next question → Scenario The chart shows the open case backlog at the end of each of four weeks. For each of the next three weeks, the service expects to receive 420 new cases and close 610 cases. Open cases 1,840 Week 1 1,680 Week 2……

← Previous question  |  Back to question bank  |  Next question → Scenario A contact service recorded the number of customer contacts offered and answered through three channels. Channel Contacts offered Contacts answered Telephone 3,500 3,255 Email callback 2,200 2,079 Webchat 1,300 1,196 Question What percentage of all offered contacts were not answered? A. 6.2%……

← Previous question  |  Back to question bank  |  Next question → Scenario A programme estimates the financial exposure of each risk by multiplying the probability of occurrence by the maximum financial impact. Risk Probability Maximum financial impact A 20% £120,000 B 35% £80,000 C 10% £250,000 D 50% £40,000 Question What is the programme’s……

← Previous question  |  Back to question bank  |  Next question → Scenario Four regions recorded the number of service requests received during the year. Region Population Service requests East 320,000 9,600 North 250,000 8,250 South 410,000 11,070 West 180,000 5,940 Question Which two regions received the same number of service requests per 1,000 residents?……