Work Strengths Test Question 44 – Choosing between two urgent requests
Read the scenario and rate every action independently. More than one action can receive the same rating.
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Scenario
Two senior teams ask for urgent help from your staff on the same afternoon. One request supports a public deadline tomorrow, while the other supports an internal briefing later in the week. You do not have enough capacity to complete both today. The requesters have each described their work as the highest priority, and your manager has authorised you to allocate the team's time.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Accept both requests and tell the team that everyone will need to work late to meet the commitments.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Confirm the consequences and true deadlines, prioritise the public deadline, explain the decision to both teams and agree when the briefing work will start.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Split the available staff equally between the two requests so that both senior teams receive some support.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Ask the two senior teams to decide between themselves and wait until they provide one agreed priority.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Counterproductive
- Action B: Effective
- Action C: Fairly Effective
- Action D: Ineffective
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