Work Strengths Test Question 83 – Moving a service after an unexpected evacuation
Read the scenario, then choose the one action you would be most likely to take and the one action you would be least likely to take.
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Scenario
An unexpected evacuation means your public counter must operate from a temporary room for the rest of the day. Visitors are arriving at the usual entrance, the temporary room is harder to find and colleagues have different ideas about how the queue should work. Facilities staff are dealing with the building issue.
Choose the actions
Select one Most likely action and one Least likely action. Do not rank the two remaining actions.
Action A
Agree a simple temporary queue with colleagues, place clear directions at the usual entrance and explain the change to arriving visitors.
Your selection:
Most likelyLeast likely
Action B
Keep the usual process and explain the new room separately to each visitor who reaches the counter.
Your selection:
Most likelyLeast likely
Action C
Wait for facilities staff to produce an official temporary operating plan before changing the service arrangements.
Your selection:
Most likelyLeast likely
Action D
Post a short update on the service website and assume visitors will check it before travelling.
Your selection:
Most likelyLeast likely
Click to reveal the answer
- Most likely: Action A
- Least likely: Action C
Members can unlock the full explanation for all four actions below, including why the strongest and weakest choices fit and how the two middle options compare.
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