Customer Service Skills Test Question 80 – Checking authorised representative details
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
On this page
Customer information
| Field | Source information | Entered record |
|---|---|---|
| Customer | Aamir Keane | Aamir Keane |
| Representative | Chloe Benton | Chloe Benton |
| Authority valid until | 30 November 2026 | 30 November 2025 |
| Permitted topics | Appointments and documents only | Appointments, documents and payments |
| Representative telephone | 07555 120 907 | 07555 120 907 |
Task
How many fields in the entered record are incorrect? List every incorrect field and give the correct information from the source record.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Number of incorrect fields | 2 |
| Authority valid until | 30 November 2026 |
| Permitted topics | Appointments and documents only |
Members can unlock the full answer breakdown below, including where each value comes from, the likely traps and a reliable checking method.
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