Making Effective Decisions is about reaching clear, defensible decisions from complex evidence while keeping ownership at the right level and remaining open to challenge. For a Grade 6 role, this usually means making or recommending decisions with significant delivery, financial, policy or reputational consequences, often with incomplete evidence and competing stakeholder expectations.
A strong example should make clear the decision you personally owned, the evidence and options you tested, and how you handled uncertainty or disagreement. The result should show a timely decision, clearer accountability, reduced risk, protected value for money or delivery that continued despite uncertainty.
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What are the Making Effective Decisions criteria at Grade 6 level?
The official senior-grade behaviour guidance contains 7 points for Making Effective Decisions. Your vacancy may assess only selected parts, but the statement should make the relevant wording easy to see in your evidence.
clarify your own understanding and stakeholder needs and expectations, before making decisions
ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery
encourage both innovative suggestions and challenge from others, to inform decision making
analyse and accurately interpret data from various sources to support decisions
find the best option by identifying positives, negatives, risks and implications
present reasonable conclusions from a wide range of complex and sometimes incomplete evidence
make decisions confidently even when details are unclear or if they prove to be unpopular
How to structure your statement
Use a simple structure: Situation, Task, Action and Result. Do not place these labels in the final statement unless the application specifically asks for them.
Situation
Use one or two sentences to set the context. State the service, programme, policy or professional area and the problem that made the example important.
Task
Make your accountability explicit. For Making Effective Decisions, the task should identify the decision you personally owned, the evidence and options you tested, and how you handled uncertainty or disagreement.
Action
Give most of the words to the decisions and actions that demonstrate Making Effective Decisions. Explain how you used evidence, led or involved others and responded when the situation changed. For this behaviour, keep the action centred on the decision you personally owned, the evidence and options you tested, and how you handled uncertainty or disagreement.
Result
Show what changed because of your action. A strong result may include a timely decision, clearer accountability, reduced risk, protected value for money or delivery that continued despite uncertainty. Use accurate measures where they help, but keep the result tied to the behaviour.
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