Changing and Improving means Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.
Choose a change where you created space for challenge, used technology appropriately, protected accessibility and constructively challenged senior assumptions.
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What are the Changing and Improving criteria at Grade 7?
- “Encourage, recognise and share innovative ideas from a diverse range of colleagues and stakeholders.”
- “Give people space to take initiative and praise them for their creativity.”
- “Create an environment where people feel safe to challenge and know their voice will be heard.”
- “Make changes which add value and clearly articulate how changes will benefit the business.”
- “Understand and identify the role of technology in public service delivery and policy implementation.”
- “Consider the full impact of implementing changes on culture, structure, morale and the impacts on the diverse range of end users, including accessibility needs.”
- “Identify early signs that things are going wrong and respond promptly.”
- “Provide constructive challenge to senior management on change proposals.”
How to structure your statement
Set the strategic or delivery context quickly.
State your responsibility and the decision or outcome you owned.
Explain evidence, options, challenge, influence, risk and what you personally did.
Show the wider outcome, assurance, service value or learning.
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