Grade 7 communication and influence criteria vary between vacancies. Use the exact wording from the advert as the heading where possible. A strong section gives the sifter a specific example rather than a claim about your strengths.
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What communication and influence criteria can look like
- Communicates complex or sensitive information clearly to senior and diverse audiences
- Influences decisions through evidence, judgement and credible relationships
- Handles challenge and difficult messages with confidence and sensitivity
What your communication and influence evidence needs to show
The sifter should be able to identify audience needs, difficult messages, evidence and a clear outcome. Keep the context brief and explain the choices you personally made.
Why a strong communication and influence answer works
A strong answer works because the criterion is matched directly to evidence. It names the setting and responsibility, explains the applicant’s judgement and ends with a result that fits Grade 7 scope.
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