Digital evidence scores when it shows what you used a tool or system to achieve. Name the platform, explain the task, show any controls or learning involved and give the improvement, insight or service outcome.
The exact wording will vary between vacancies. Use the criterion from your advert as the heading where the form allows, then give a relevant example. The strongest HEO digital and it skills evidence names the setting, your responsibility, the action you personally took and the result.
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What digital and it skills criteria can look like
Common HEO advert wording includes:
- “Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams)”
- “Able to learn and use digital platforms, data tools, or internal systems relevant to the role”
- “Experience working in digital, data, or technology environments (where applicable)”
What your digital and it skills evidence needs to show
- The system, tool or data involved.
- The specific functions, controls or methods you used.
- How you learned, tested or supported users.
- The improvement in accuracy, access, speed or decision making.
Why a strong digital and it skills answer works
A strong answer gives the sifter evidence instead of adjectives. It connects the criterion to a real HEO-level responsibility and spends most of the space on the applicant’s actions and judgement.
For this criterion area, the sifter should be able to identify the system, tool or data involved, the specific functions, controls or methods you used, how you learned, tested or supported users and the improvement in accuracy, access, speed or decision making. The example should remain realistic: HEO evidence often leads a defined piece of work or decision, but it does not need to pretend that the applicant owned an entire organisation.
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