Numerical Test Question 50 – Peak-hour staffing requirement
Scenario
The chart shows the expected number of enquiries in each hour of an afternoon. Each adviser can handle 9 enquiries per hour. Staffing must include capacity for 15% more enquiries than forecast.
Question
What is the minimum number of advisers needed during the busiest hour?
- A. 24
- B. 26
- C. 27
- D. 25
Click to reveal the answer
Correct answer: B. 26
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