Verbal Test Question 77 – Rail Delay Compensation
Read the passage and decide whether the statement is True, False or Cannot Say. Use only the information provided.
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Passage
Passengers using single or return tickets can claim compensation when arrival at their destination is delayed by at least 30 minutes. Season-ticket holders use a separate calculation based on the number and length of qualifying delays during the claim period. Delays caused by a missed connection count only where the original itinerary allowed the minimum official connection time. Claims must be submitted within 28 days of the delayed journey.
Statement
A single-ticket passenger who arrives 35 minutes late after missing a connection is automatically entitled to compensation, even if the itinerary did not allow the minimum official connection time.
Answer options
- True
- False
- Cannot Say
Click to reveal the answer
Correct answer: False
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