Work Strengths Test Question 93 – Replanning after a late policy change
Read the scenario, then choose the one action you would be most likely to take and the one action you would be least likely to take.
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Scenario
A policy change arrives two weeks before a planned service launch. It affects training, customer letters and one system rule. The launch date is important but not legally fixed. The team has already worked overtime to reach the current position and several people are visibly tired. Stakeholders want to know today whether the date will move.
Choose the actions
Select one Most likely action and one Least likely action. Do not rank the two remaining actions.
Action A
Keep the original date and ask the team to work additional evenings because most of the launch preparation is already complete.
Your selection:
Most likelyLeast likely
Action B
Postpone the entire launch until every document and system component has been redesigned and tested from the beginning.
Your selection:
Most likelyLeast likely
Action C
Assess the affected elements with the team, protect the critical changes, reset the plan and communicate a realistic date or phased option.
Your selection:
Most likelyLeast likely
Action D
Update the training first and leave the letter and system changes to their existing owners without coordinating a revised plan.
Your selection:
Most likelyLeast likely
Click to reveal the answer
- Most likely: Action C
- Least likely: Action A
Members can unlock the full explanation for all four actions below, including why the strongest and weakest choices fit and how the two middle options compare.
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