Work Strengths Test Question 84 – Resolving a double-booked room
Read the scenario, then choose the one action you would be most likely to take and the one action you would be least likely to take.
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Scenario
A private room has been booked for both an urgent customer appointment and an internal review meeting. The customer needs a confidential discussion today. The internal attendees are already on site and could use a larger shared room, although it is less convenient. The bookings start in 20 minutes.
Choose the actions
Select one Most likely action and one Least likely action. Do not rank the two remaining actions.
Action A
Cancel whichever booking was entered most recently because the first booking should take priority.
Your selection:
Most likelyLeast likely
Action B
Keep the private room for the customer, move the internal review to the available shared room and notify the attendees immediately.
Your selection:
Most likelyLeast likely
Action C
Wait for a senior manager to arrive because changing either booking may inconvenience someone.
Your selection:
Most likelyLeast likely
Action D
Ask the customer and internal attendees to share the private room and keep their discussions brief.
Your selection:
Most likelyLeast likely
Click to reveal the answer
- Most likely: Action B
- Least likely: Action D
Members can unlock the full explanation for all four actions below, including why the strongest and weakest choices fit and how the two middle options compare.
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