Customer Service Skills Test Question 82 – Checking an uploaded form record
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
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Customer information
| Field | Source information | Entered record |
|---|---|---|
| Customer surname | McAuley | McCauley |
| Form received | 06 August 2026 | 06 August 2026 |
| Document code | EV-4412 | EV-4412 |
| Page count | 7 | 1 |
| Signature present | Yes | Yes |
Task
How many fields in the entered record are incorrect? List every incorrect field and give the correct information from the source record.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Number of incorrect fields | 2 |
| Customer surname | McAuley |
| Page count | 7 |
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