Customer Service Skills Test Question 87 – Entering payment receipt information

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Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.

Test part: Part 3: Timed accuracy
Task type: Information entry
Practice focus: Payment references and exact amounts
Difficulty: Easy

Customer information

FieldSource information
Customer referenceCUS-314802
Payment referenceTXN-884731
Amount received£246.30
Payment date07 August 2026

Task

Enter the following information exactly as shown: Payment reference; Amount received.

Click to reveal the answer
Answer fieldCorrect information
Payment referenceTXN-884731
Amount received£246.30

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