Customer Service Skills Test Question 97 – Entering a corrected surname and postcode
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
On this page
Customer information
| Field | Source information |
|---|---|
| Record currently shows | Sophie Deveraux, GL7 4PM |
| Customer correction | My surname is Devereux, not Deveraux. My postcode is GL7 4PN. |
Task
Enter the following information exactly as shown: Correct surname; Correct postcode.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Correct surname | Devereux |
| Correct postcode | GL7 4PN |
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