Customer Service Skills Test Question 98 – Entering the next unpaid instalment

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Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.

Test part: Part 3: Timed accuracy
Task type: Information entry
Practice focus: Using payment status and sequence
Difficulty: Hard

Customer information

FieldSource information
Instalment 105 August 2026, £45.00, Paid
Instalment 205 September 2026, £45.00, Due
Instalment 305 October 2026, £30.00, Due
Plan referencePLN-73184

Task

Enter the following information exactly as shown: Next unpaid instalment date; Next unpaid instalment amount.

Click to reveal the answer
Answer fieldCorrect information
Next unpaid instalment date05 September 2026
Next unpaid instalment amount£45.00

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