Customer Service Skills Test Question 99 – Finding a customer in an account list
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
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Customer information
| Field | Source information |
|---|---|
| 73019426 | Alina Sharp, SH3 8RT |
| 73019462 | Martin Kelsey, KE2 4NB |
| 73014962 | Joanna Ellis, EL6 1QF |
| 70319462 | Pavel North, NO8 5LA |
Task
Enter the following information exactly as shown: Surname for account 73019462; Postcode for account 73019462.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Surname for account 73019462 | Kelsey |
| Postcode for account 73019462 | KE2 4NB |
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