Judgement Test Question 88 – The team is anxious about a restructure
Read the scenario and rate every action independently. Several actions can receive the same rating.
On this page
Scenario
A director has announced that your area will be restructured, but the final team design will not be confirmed for six weeks. No job losses have been announced. Staff are sharing rumours about roles disappearing and several people are distracted in meetings. One colleague asks you directly whether their post is safe. You have the same limited information as the team, although you can collect questions and take them to the programme lead. You need to support people through the uncertainty while keeping work moving and avoiding promises you cannot make.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Meet only with the two colleagues who seem most worried and ask them to reassure everyone else.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Hold a team discussion using the information that is confirmed. Be clear about what remains unknown, collect concerns and explain when further updates will be provided.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Reassure the team that there is nothing to worry about because no job losses have been announced.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Ask staff to wait for formal communications and avoid repeating rumours until more information is available.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Ineffective
- Action B: Effective
- Action C: Counterproductive
- Action D: Fairly Effective
Members can unlock the detailed explanation for all four actions, including why each response helps, falls short or makes the situation worse.
Join our careers service to read more...
If everyone knew the best tricks and tips then they would no longer work! That is why the best guidance is for members only.
Subscribe to open the locked section on this page and get access to the full Civil Service Careers premium library.
Get help with applications, interviews, behaviours, personal statements, CVs, tests, workplace problems, promotions, and career decisions, all written for people who want a better result.
Already subscribed? Log in
