← Previous question | Back to question bank | Next question → Scenario A department is ordering desks and chairs. The supplier gives a 12% discount on the goods. Delivery is added after the discount, and VAT at 20% applies to the discounted goods and the delivery charge. Rates and conditions Discount on goods: 12%…
← Previous question | Back to question bank | Next question → Scenario An employee starts the week with a flexi-time credit of 2 hours 35 minutes. The table shows the daily change to the balance. A plus sign indicates extra time worked and a minus sign indicates time owed. Day Change to balance Monday…
← Previous question | Back to question bank | Next question → Scenario The chart shows the number of standard and concession parking permits issued during four months. A standard permit costs £48 and a concession permit costs £30. Permits issued Standard Concession 420 180 January 460 200 February 500 210 March 480 230 April…
← Previous question | Back to question bank | Next question → Scenario A data-matching process checks records from four sources. Any record not matched automatically must be reviewed manually. Source Records processed Automatically matched A 2,400 88% B 1,800 92% C 3,000 85% D 1,500 94% Question What percentage of all processed records require…
← Previous question | Back to question bank | Next question → Scenario A directorate has 1,260 employees. On a typical day, 30% work remotely. Because attendance varies during the day, each shared desk can support an average of 1.1 on-site employees. The new office must also contain 35 fixed visitor and project desks. Question…
← Previous question | Back to question bank | Next question → Scenario A relief programme is preparing 2,400 supply packs. Each pack requires 1.5 kg of dry food. The programme adds 4% to cover handling losses. The food is supplied in 25 kg bags, and only whole bags can be ordered. Question How many…
← Previous question | Back to question bank | Next question → Scenario The chart shows a service demand index, with 2021 set equal to 100. The service handled 24,500 requests in 2021. Service demand index 100 2021 106 2022 114 2023 109 2024 Question Approximately how many requests does the 2024 index represent? A….
← Previous question | Back to question bank | Next question → Scenario A clearance unit receives 2,000 applications. Ten per cent are removed because they are incomplete. Of the remaining applications, 65% follow the standard route. Eighty per cent of standard-route applications are completed without escalation. Question How many applications are expected to be…
← Previous question | Back to question bank | Next question → Scenario A heating-oil tank holds 18,500 litres when full and is currently 65% full. The building is expected to use 420 litres each day. The next delivery will arrive in 20 days. Question How much fuel is expected to remain immediately before the…
← Previous question | Back to question bank | Next question → Scenario A service accepted online and telephone payments during one month. Online payments are charged at 1.2% of their value plus £0.08 per transaction. Telephone payments are charged at a flat £0.45 per transaction. Channel Transactions Average payment value Online 8,400 £48 Telephone…