Work Strengths Test Question 71 – Checking two different appointment totals
Read the scenario, then choose the one action you would be most likely to take and the one action you would be least likely to take.
On this page
Scenario
You are preparing a daily update for your team leader. The online dashboard shows that 148 appointments were completed, while the paper handover log shows 136. The update is due in 45 minutes. Both records are normally reliable, and the difference could affect how tomorrow's work is allocated.
Choose the actions
Select one Most likely action and one Least likely action. Do not rank the two remaining actions.
Action A
Compare the underlying appointment records, identify any missing or duplicated entries and tell your team leader if the update may be slightly delayed.
Your selection:
Most likelyLeast likely
Action B
Use the dashboard total, note that the paper log differs and ask the team to investigate after the update has been sent.
Your selection:
Most likelyLeast likely
Action C
Average the two totals so that the update does not rely entirely on either source.
Your selection:
Most likelyLeast likely
Action D
Ask the colleague who completed the paper log which total seems right and use their answer in the update.
Your selection:
Most likelyLeast likely
Click to reveal the answer
- Most likely: Action A
- Least likely: Action C
Members can unlock the full explanation for all four actions below, including why the strongest and weakest choices fit and how the two middle options compare.
Join our careers service to read more...
If everyone knew the best tricks and tips then they would no longer work! That is why the best guidance is for members only.
Subscribe to open the locked section on this page and get access to the full Civil Service Careers premium library.
Get help with applications, interviews, behaviours, personal statements, CVs, tests, workplace problems, promotions, and career decisions, all written for people who want a better result.
Already subscribed? Log in