Work Strengths Test Question 70 – Responding to an urgent request for national data
Read the scenario and rate every action independently. More than one action can receive the same rating.
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Scenario
A ministerial office asks for national data within 48 hours. Regional systems record the information differently, so a fully verified total cannot be produced in that time. The same analysts are monitoring a live service risk that could affect vulnerable users. Senior colleagues want to be helpful, but moving the whole team would reduce the organisation's ability to detect a worsening service problem. No option can fully meet every need within the deadline.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Tell the ministerial office that no data can be supplied until every regional system uses the same recording standard.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Move the whole analyst team to the request and pause service monitoring until the national total has been submitted.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Negotiate a narrower data question that can be verified within 48 hours while maintaining the analysts needed for the live service risk.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Produce a provisional estimate using the best comparable data, state the limitations, retain minimum service monitoring and commit to a verified follow-up.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Ineffective
- Action B: Counterproductive
- Action C: Fairly Effective
- Action D: Fairly Effective
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