Should I include what I would do differently next time?
Including Reflection in a Civil Service Behaviour Statement
Hello,
I am writing a HEO Changing and Improving statement about introducing a new quality check. The change worked, but adoption was slower than expected because I involved frontline colleagues too late.
I later changed the rollout approach and used earlier workshops on the next process improvement. I want to include what I would do differently, but I only have 250 words.
Does reflection help the score, or should I use the space for the original actions and result?
Quick Answer
Include reflection when it shows judgement and led to a real change in your approach. Keep it brief and evidence-based. A generic sentence about communicating earlier adds little, while applied learning can strengthen the result.
Read our HEO Behaviour Statements for the full guidance.
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How I Would Include the Learning Without Weakening the Main Example
Continue reading to see where I would place the reflection, how much space it deserves and how to show that the learning was actually used.
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