Civil Service Strengths List and Definitions

Civil Service strengths
Civil Service Strengths List and Definitions

Build a clear understanding of Civil Service strengths and how they are assessed.

The Civil Service strengths list contains 36 named strengths. These describe the activities and ways of working that people may do well, use regularly and find motivating.

Use this page as a reference, then visit the Civil Service Strengths Interview Questions hub for question banks, worked answers and interview preparation.

1. What is the Civil Service strengths list?

The list gives recruiters a shared language for the natural qualities that may help someone perform well in a role. A vacancy will only use the strengths that are relevant to the work. Strengths are not defined by grade, so the meaning of Analytical, Organiser or Team Player remains the same across the Civil Service.

A strength involves three elements: you perform it well, you feel engaged when using it and you use it regularly.

2. Civil Service strengths list and definitions

A to D

Adaptable: You can adjust to changes in work or environment without losing effectiveness. You are flexible, versatile and positive about change.

Analytical: You seek and analyse information so that your decisions are based on the best available evidence.

Authentic: You are self-aware and true to yourself in different situations, including when you are under pressure.

Catalyst: You are motivated to act towards a goal and are comfortable using your own initiative to move actions forward.

Challenger: You bring a fresh perspective, consider different viewpoints and recognise that situations can be viewed from several angles.

Change Agent: You are positive and encouraging when leading or supporting other people through change.

Confident: You take charge of situations, people and decisions, communicate with confidence and provide clear direction.

Courageous: You try new approaches and are willing to work outside your comfort zone when this can produce a better outcome.

Decisive: You use judgement and take a considered approach when making decisions.

Disciplined: You work effectively within processes, standards, rules and guidelines.

E to I

Efficient: You turn available resources into results in a cost-effective and productive way.

Emotionally Intelligent: You use insight into your own emotions and those of other people to respond with empathy.

Enabler: You recognise potential in other people and encourage them to learn, progress and develop.

Explainer: You communicate ideas clearly, simplify complexity and adapt your approach so that other people can understand.

Focused: You aim for high-quality outcomes and pursue excellence in what you do.

Inclusive: You treat people fairly, recognise individual differences and create opportunities for others to contribute.

Influencer: You explain your reasoning clearly and gain agreement from other people.

Improver: You enjoy finding better ways of working and developing new or original ideas.

Learner: You are inquisitive, seek new information and look for ways to develop yourself.

L to P

Mediator: You help teams find common ground, maintain cohesion and work towards a shared goal.

Mission: You are motivated by work that gives you meaning and contributes to a longer-term goal.

Motivator: You are highly driven and encourage other people to make progress and take action.

Negotiator: You support constructive discussion and help different parties reach an agreement.

Networker: You build positive professional relationships, identify useful connections and bring people together.

Organiser: You make plans, prepare well and seek to maximise time and productivity.

Precise: You pay close attention to detail and work to keep information accurate and error free.

Preventer: You think ahead to identify and address risks or problems before they happen.

Problem Solver: You take a positive approach to problems and identify practical solutions.

R to V

Relationship Builder: You establish mutual respect and trust and build lasting relationships with other people.

Resilient: You remain composed, recover from setbacks and learn from difficult experiences.

Responsible: You take ownership of your decisions and hold yourself accountable for what you have promised.

Service Focused: You look for ways to serve customers and place their needs at the centre of your work.

Strategic: You consider the wider picture and the longer-term implications of decisions.

Team Leader: You lead teams confidently, manage team dynamics and create a shared sense of purpose.

Team Player: You work well with others and help the team pull together effectively.

Visionary: You create and share a clear picture of the future.

3. Which behaviours are Civil Service strengths linked to?

The official framework maps each strength to the behaviour or behaviours where it is most relevant. Recruiters can still assess any strength that suits the role.

Seeing the Big Picture

Challenger, Mission, Strategic, Visionary

Changing and Improving

Adaptable, Courageous, Change Agent, Improver, Problem Solver, Resilient

Making Effective Decisions

Analytical, Decisive, Preventer, Problem Solver

Leadership

Confident, Change Agent, Inclusive, Motivator, Team Leader, Visionary

Communicating and Influencing

Authentic, Emotionally Intelligent, Explainer, Inclusive, Influencer

Working Together

Challenger, Emotionally Intelligent, Inclusive, Negotiator, Networker, Relationship Builder, Team Player, Mediator

Developing Self and Others

Enabler, Explainer, Inclusive, Learner

Managing a Quality Service

Disciplined, Efficient, Focused, Organiser, Precise, Preventer, Service Focused

Delivering at Pace

Adaptable, Disciplined, Catalyst, Focused, Organiser, Resilient, Responsible

4. How to use the strengths list to prepare for an interview

A long list becomes useful when you reduce it to the small number of strengths that the role is most likely to test. The next sections show how to make that shortlist and turn it into practical preparation.

Turn the dictionary into an interview plan

Members can unlock the role-matching method, strength shortlists for common Civil Service work, a self-assessment worksheet and practice prompts that help you decide which strengths you can demonstrate most convincingly.

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