Verbal Test Question 9 – Performance Dashboard
Read the passage and decide whether the statement is True, False or Cannot Say. Use only the information provided.
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Passage
A new performance dashboard gives senior managers weekly information on case volumes, completion times and overdue work. Before its introduction, teams submitted separate monthly spreadsheets using different definitions. The dashboard draws data directly from the case-management system and applies one agreed reporting method. Managers can filter results by region and service type. A review after three months found that reporting took less staff time and that discrepancies between regional figures had reduced.
Statement
The dashboard caused case completion times to improve in every region.
Answer options
- True
- False
- Cannot Say
Click to reveal the answer
Correct answer: Cannot Say
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