Casework Skills Test Question 23 – Investigating a possible duplicate household member

Previous question  |  Back to question bank  |  Next question

Test part: Part 1: Information processing
Difficulty: Hard

Background

Two active applications appear to include the same child. You are checking what the matching details establish and what action the guidance supports.

Information provided

Duplicate guidance

Where two active claims contain a person with the same full name and date of birth, staff must investigate before deciding either claim. A possible duplicate must not be treated as fraud or closed automatically.

Claim A

Household member: Sam Carter. Date of birth: 14 February 2016. Address: 7 Meadow Lane.

Claim B

Household member: Sam Carter. Date of birth: 14 February 2016. Address: 42 King Street.

Case note

The records may relate to shared care between two households. No confirmation has yet been obtained from either applicant.

Classify the statements

For every statement, choose Definitely True, Probably True, Cannot Say, Probably False or Definitely False.

Statement 1

The system has confirmed that Sam Carter belongs only to Claim A.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 2

The records meet the stated conditions for a possible duplicate investigation.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 3

The two claims will probably need to be checked before either is decided.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 4

Claim B should probably be closed immediately as fraudulent.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Click to reveal the answers
StatementCorrect classification
Statement 1Definitely False
Statement 2Definitely True
Statement 3Probably True
Statement 4Probably False

Members can unlock the evidence breakdown for all four statements, including why each classification fits and how to avoid unsupported assumptions.

Join our careers service to read more...

If everyone knew the best tricks and tips then they would no longer work! That is why the best guidance is for members only.

Subscribe to open the locked section on this page and get access to the full Civil Service Careers premium library.

Get help with applications, interviews, behaviours, personal statements, CVs, tests, workplace problems, promotions, and career decisions, all written for people who want a better result.

Already subscribed? Log in

Similar Posts