Customer Service Skills Test Question 94 – Entering the time of an incident

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Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.

Test part: Part 3: Timed accuracy
Task type: Information entry
Practice focus: Distinguishing incident details from reporting details
Difficulty: Medium

Customer information

FieldSource information
Incident occurred03 August 2026 at 18:25
Incident reported04 August 2026 at 09:10
Incident referenceINC-55841

Task

Enter the following information exactly as shown: Incident date; Incident time.

Click to reveal the answer
Answer fieldCorrect information
Incident date03 August 2026
Incident time18:25

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