Judgement Test Question 66 – Building skill after repeated briefing errors
Read the scenario and rate every action independently. Several actions can receive the same rating.
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Scenario
Your team recently introduced a new briefing template. Two colleagues have made similar errors in the first three weekly briefings, mainly by placing background detail in the decision section. An experienced colleague offers to rewrite their work each week so the deadline is protected. The errors need to stop, but both colleagues will continue producing briefings as part of their roles. You coordinate the weekly process and have time to review one example with them before the next deadline. You need to protect the immediate product while helping colleagues understand how to use the template independently.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Review the recurring errors with the colleagues, demonstrate the purpose of each section, ask them to revise the next draft and check their first few submissions.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Let the experienced colleague rewrite the briefings until the team’s workload becomes less pressured.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Permanently reassign all briefing work to the experienced colleague.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Send a team reminder saying that errors in the decision section are unacceptable.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Effective
- Action B: Fairly Effective
- Action C: Counterproductive
- Action D: Ineffective
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