Civil Service Judgement Test practice questions with action ratings and explanations.
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario Your team completes the first stage of a case before sending it to another team for a final check. A backlog has formed because…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario You answer a call from an applicant who needs to know which documents must be sent with their form. Early in the…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario You are chairing a planning meeting for a small improvement project. A junior colleague suggests changing the order of two tasks to reduce repeated…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario Your advisory team handles calls from people who may be upset or confused. Niamh often spends much longer than the target call time with…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario A regional performance return is due tomorrow. Two colleagues who prepare key sections are absent. The remaining team has already worked late twice this…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario Customers have complained that officers give different answers to the same type of enquiry. The guidance contains a difficult paragraph and staff disagree about…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario You promised a customer a detailed written response by 4:00 pm. At noon, your manager asks for an urgent data return by…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario You coordinate a monthly data return from several local delivery partners. A new policy changes one of the eligibility categories from 1 October. A…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario A senior stakeholder asks you not to invite Farah, an operational lead, to a decision workshop. They say Farah is 'always negative' and will…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario A business case is being prepared for external approval. The programme sponsor asks you to remove likely workforce resistance from the main…