Verbal Test Question 59 – Digital Identity Trial
Read the passage and decide whether the statement is True, False or Cannot Say. Use only the information provided.
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Passage
Four departments took part in an opt-in digital identity trial involving 18,000 users. Eighty-two per cent of survey respondents said the sign-in process was easy to use. Password reset requests fell by 20 per cent compared with the older service. The evaluation did not compare the time taken to complete digital applications with the time taken to process paper applications.
Statement
The digital identity trial reduced application processing time by 20 per cent.
Answer options
- True
- False
- Cannot Say
Click to reveal the answer
Correct answer: Cannot Say
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