Work Strengths Test Question 31 – Stopping the same attachment error from repeating
Read the scenario and rate every action independently. More than one action can receive the same rating.
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Scenario
Several emails sent by your team have included the wrong version of an attachment. The files have similar names and are stored in the same folder. A reminder was sent last week, but another error happened today. No personal data was disclosed, although the recipients received outdated information. You are asked to suggest a practical way to reduce the risk quickly.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Ask an experienced colleague where they think the mistakes are happening and use their suggestion as the first change.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Delete all older file versions immediately so staff can only select the current attachment.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Send another reminder telling everyone to take more care when adding attachments.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Review the recent errors to identify the common step, then suggest clear file names and a final attachment check before sending.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Fairly Effective
- Action B: Counterproductive
- Action C: Ineffective
- Action D: Effective
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