Work Strengths Test Question 35 – Maintaining accuracy during repetitive checks
Read the scenario and rate every action independently. More than one action can receive the same rating.
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Scenario
You are checking a large set of records before they are sent to customers. Late in the afternoon, you notice that you have corrected two mistakes that you would normally spot immediately. The deadline is today, but some records carry a higher risk because an error could affect a payment. Your supervisor is nearby and has said that quality must not be sacrificed for speed.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Reduce your speed and check every remaining record twice, regardless of its risk or complexity.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Maintain the current pace and correct any errors later if customers report them.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Ask a colleague to approve the rest of your work without explaining that you have noticed a drop in concentration.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Pause briefly, use the checklist to recheck the high-risk records and tell your supervisor how much can be completed accurately by the deadline.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Fairly Effective
- Action B: Counterproductive
- Action C: Ineffective
- Action D: Effective
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