Work Strengths Test Question 78 – Adapting when a planned demonstration fails

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Read the scenario, then choose the one action you would be most likely to take and the one action you would be least likely to take.

Test part: Part 3: Most and least likely
Level: Administrative Assistant / Administrative Officer
Strength pair: Adaptable / Explainer
Practice focus: Explainer
Difficulty: Easy

Scenario

You are due to demonstrate a new booking system to a group of colleagues. Five minutes before the session, the training system becomes unavailable. You have screenshots of the main steps and the group has travelled from several offices. The system team cannot say when access will return.

Choose the actions

Select one Most likely action and one Least likely action. Do not rank the two remaining actions.

Action A

Cancel the session and send the group the user guide so that they can learn the process independently.

Your selection:
Most likelyLeast likely

Action B

Spend most of the session repeatedly trying to reconnect while the group waits in case the system returns.

Your selection:
Most likelyLeast likely

Action C

Talk through the process from memory without using the screenshots and invite questions at the end.

Your selection:
Most likelyLeast likely

Action D

Use the screenshots to explain the process, answer questions and arrange a short follow-up demonstration when the system is restored.

Your selection:
Most likelyLeast likely

Click to reveal the answer
  • Most likely: Action D
  • Least likely: Action B

Members can unlock the full explanation for all four actions below, including why the strongest and weakest choices fit and how the two middle options compare.

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