Work Strengths Test Question 77 – Resolving a personal disagreement about the rota
Read the scenario, then choose the one action you would be most likely to take and the one action you would be least likely to take.
On this page
Scenario
Two colleagues are arguing in the team chat about next week's rota. Both have genuine caring commitments, but their messages have become personal and a late shift remains uncovered. Other team members have stopped contributing because they do not want to become involved, and the disagreement is now affecting the wider team atmosphere.
Choose the actions
Select one Most likely action and one Least likely action. Do not rank the two remaining actions.
Action A
Give the late shift to the colleague who raised the issue second because the first colleague asked earlier.
Your selection:
Most likelyLeast likely
Action B
Ask both colleagues to stop messaging, send you their availability separately and then issue a temporary rota.
Your selection:
Most likelyLeast likely
Action C
Bring the colleagues together, refocus on the coverage needed, discuss both constraints and agree a fair temporary arrangement that can be reviewed.
Your selection:
Most likelyLeast likely
Action D
Forward the complete chat to your manager and ask them to decide the rota and address the behaviour.
Your selection:
Most likelyLeast likely
Click to reveal the answer
- Most likely: Action C
- Least likely: Action A
Members can unlock the full explanation for all four actions below, including why the strongest and weakest choices fit and how the two middle options compare.
Join our careers service to read more...
If everyone knew the best tricks and tips then they would no longer work! That is why the best guidance is for members only.
Subscribe to open the locked section on this page and get access to the full Civil Service Careers premium library.
Get help with applications, interviews, behaviours, personal statements, CVs, tests, workplace problems, promotions, and career decisions, all written for people who want a better result.
Already subscribed? Log in
