Customer Service Skills Test Question 81 – Checking an interpreter booking
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
On this page
Customer information
| Field | Source information | Entered record |
|---|---|---|
| Language | Polish | Polish |
| Appointment date | 02 September 2026 | 02 September 2026 |
| Appointment time | 09:20 | 09:20 |
| Interpretation mode | Video | Telephone |
| Booking reference | INT-56084 | INT-50684 |
| Customer ID | 110284 | 110284 |
Task
How many fields in the entered record are incorrect? List every incorrect field and give the correct information from the source record.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Number of incorrect fields | 2 |
| Interpretation mode | Video |
| Booking reference | INT-56084 |
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