Customer Service Skills Test Question 87 – Entering payment receipt information
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
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Customer information
| Field | Source information |
|---|---|
| Customer reference | CUS-314802 |
| Payment reference | TXN-884731 |
| Amount received | £246.30 |
| Payment date | 07 August 2026 |
Task
Enter the following information exactly as shown: Payment reference; Amount received.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Payment reference | TXN-884731 |
| Amount received | £246.30 |
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