Customer Service Skills Test Question 96 – Entering details from an application record
Work quickly, but copy and compare every requested detail exactly. The real test includes a timed accuracy section.
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Customer information
| Field | Source information |
|---|---|
| Applicant | Ivy Delaney |
| Application reference | AP-882406 |
| Postcode | EM4 2KS |
| Preferred callback window | 13:00 to 15:00 |
| Submission date | 08 August 2026 |
Task
Enter the following information exactly as shown: Application reference; Postcode; Preferred callback window.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Application reference | AP-882406 |
| Postcode | EM4 2KS |
| Preferred callback window | 13:00 to 15:00 |
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