Casework Skills Test Question 93 – Selecting the correct case from similar references
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Task type: Information entry
Practice focus: Matching complete identifiers before extracting details
Difficulty: Hard
Task
Several cases have similar references. Use the complete case reference in the task to select the correct record.
Source information
| Field or entry | Source information |
|---|---|
| CW-903146 | Priya Nair | Review due 14 September 2026 | Team North |
| CW-903164 | Paul Naylor | Review due 18 September 2026 | Team East |
| CW-930146 | Priya Neal | Review due 21 September 2026 | Team West |
| CW-903614 | Prita Nair | Review due 24 September 2026 | Team South |
Information to enter
Enter the following information exactly as shown: Customer for case CW-903164; Review due for case CW-903164; Team for case CW-903164.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Customer for case CW-903164 | Paul Naylor |
| Review due for case CW-903164 | 18 September 2026 |
| Team for case CW-903164 | Team East |
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