Casework Skills Test Question 97 – Entering corrected personal details
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Task type: Information entry
Practice focus: Applying explicit customer corrections
Difficulty: Easy
Task
A customer has corrected two personal details held on the case. Enter the replacement values.
Source information
| Field or entry | Source information |
|---|---|
| Record currently shows | Maya Roberston | postcode LS8 4QP |
| Customer correction | My surname is Robertson, not Roberston. My postcode is LS8 4PQ. |
| Case reference | CW-947318 |
| Correction received | 11 August 2026 |
Information to enter
Enter the following information exactly as shown: Correct surname; Correct postcode.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Correct surname | Robertson |
| Correct postcode | LS8 4PQ |
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