Casework Skills Test Question 99 – Entering details from the matched customer account
On this page
Task type: Information entry
Practice focus: Exact account matching and row extraction
Difficulty: Hard
Task
Several account numbers are visually similar. Use the complete account number in the task to select the correct customer details.
Source information
| Field or entry | Source information |
|---|---|
| 78130642 | Aisha Hammond | HM4 7LT | 07700 913 268 |
| 78136042 | Alisha Hamond | HM4 7TL | 07700 913 286 |
| 71830642 | Ayesha Hammond | HM7 4LT | 07700 931 268 |
| 78130624 | Aisha Hammett | HM4 7LT | 07700 913 628 |
Information to enter
Enter the following information exactly as shown: Surname for account 78136042; Postcode for account 78136042; Telephone for account 78136042.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Surname for account 78136042 | Hamond |
| Postcode for account 78136042 | HM4 7TL |
| Telephone for account 78136042 | 07700 913 286 |
Members can unlock the full answer breakdown below, including where each value comes from, the main traps and a reliable checking method.
Join our careers service to read more...
If everyone knew the best tricks and tips then they would no longer work! That is why the best guidance is for members only.
Subscribe to open the locked section on this page and get access to the full Civil Service Careers premium library.
Get help with applications, interviews, behaviours, personal statements, CVs, tests, workplace problems, promotions, and career decisions, all written for people who want a better result.
Already subscribed? Log in