Casework Skills Test Question 26 – Checking a permit renewal received shortly after expiry

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Test part: Part 1: Information processing
Difficulty: Easy

Background

A customer submitted a permit renewal after the previous permit expired. You are checking whether the late-renewal rule may apply.

Information provided

Renewal guidance

A renewal received within 14 calendar days after expiry may be accepted as a late renewal where the customer provides evidence that eligibility continued throughout. Applications received later require a new application.

Permit record

Previous permit expired: 30 April.

Renewal record

Renewal received: 8 May. Current eligibility evidence attached and valid from 1 January to 31 December.

Customer message

Please confirm whether you can process this as a renewal.

Classify the statements

For every statement, choose Definitely True, Probably True, Cannot Say, Probably False or Definitely False.

Statement 1

The customer will probably have to submit a completely new application.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 2

The renewal was received before the previous permit expired.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 3

The customer’s reason for submitting after expiry is recorded.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 4

The late-renewal route is likely to be available for this application.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Click to reveal the answers
StatementCorrect classification
Statement 1Probably False
Statement 2Definitely False
Statement 3Cannot Say
Statement 4Probably True

Members can unlock the evidence breakdown for all four statements, including why each classification fits and how to avoid unsupported assumptions.

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