Casework Skills Test Question 6 – Checking an urgent home adaptation grant file

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Test part: Part 1: Information processing
Difficulty: Medium

Background

A customer has applied for a grant to install a stair rail. You are checking whether the file can enter assessment under the urgent evidence rule.

Information provided

Grant guidance

A standard application must include an occupational therapist recommendation and two supplier quotes. Where the occupational therapist identifies an urgent safety risk, assessment may begin with one quote. Approval is still subject to financial and property checks.

Application record

One supplier quote is attached. Financial details and proof of residence are included.

Occupational therapist letter

The customer has fallen twice on the stairs. A rail should be installed within two weeks to reduce an urgent risk of further falls.

Customer form

The customer asks for the work to begin as soon as possible.

Classify the statements

For every statement, choose Definitely True, Probably True, Cannot Say, Probably False or Definitely False.

Statement 1

The file contains the minimum evidence needed to begin assessment under the urgent rule.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 2

The case will probably be treated as urgent.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 3

The customer is over 65 years old.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 4

Two supplier quotes are attached to the application.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Click to reveal the answers
StatementCorrect classification
Statement 1Definitely True
Statement 2Probably True
Statement 3Cannot Say
Statement 4Definitely False

Members can unlock the evidence breakdown for all four statements, including why each classification fits and how to avoid unsupported assumptions.

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