Casework Skills Test Question 90 – Entering safe-contact instructions
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Task type: Information entry
Practice focus: Using the latest safeguarding instruction
Difficulty: Hard
Task
A customer has updated their safe-contact arrangements more than once. Enter the current instructions from the latest case note.
Source information
| Field or entry | Source information |
|---|---|
| 6 August 2026 note | Call the mobile number after 16:00. Voicemail permitted. |
| 10 August 2026 note | Previous instruction withdrawn. |
| 10 August 2026 replacement instruction | Previous instruction replaced |
| Current safe contact number | 07700 918 642 |
| Current safe contact window | 09:30 to 11:30 on weekdays |
| Permission to leave voicemail | No |
| Concern category | Risk of financial exploitation |
| Safeguarding reference | SG-26-20741 |
Information to enter
Enter the following information exactly as shown: Safe contact number; Safe contact window; Permission to leave voicemail.
Click to reveal the answer
| Answer field | Correct information |
|---|---|
| Safe contact number | 07700 918 642 |
| Safe contact window | 09:30 to 11:30 on weekdays |
| Permission to leave voicemail | No |
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