Judgement Test Question 2 – Peer review is causing tension in the team
Read the scenario and rate every action independently. Several actions can receive the same rating.
On this page
Scenario
Your service has introduced peer review for complex cases. Experienced staff say the change feels like mistrust and slows their work. Newer staff welcome the chance to learn, but say some reviewers return corrections without explaining the reasoning. Team conversations are becoming divided between people who support the change and those who want it removed. Early reviews have found useful errors, but the method is taking longer than planned. You need to improve the change so it supports quality and learning without creating unnecessary friction.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Collect feedback from staff separately and revise the written guidance before the next review cycle.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Hold a session using real review examples. Restate the purpose, gather concerns and agree a trial method that records the reasoning behind corrections as well as the result.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Tell experienced staff that peer review is mandatory and their resistance is preventing the team from improving.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Suspend peer review until every member of the team agrees that it should continue.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Fairly Effective
- Action B: Effective
- Action C: Counterproductive
- Action D: Ineffective
Members can unlock the detailed explanation for all four actions, including why each response helps, falls short or makes the situation worse.
Join our careers service to read more...
If everyone knew the best tricks and tips then they would no longer work! That is why the best guidance is for members only.
Subscribe to open the locked section on this page and get access to the full Civil Service Careers premium library.
Get help with applications, interviews, behaviours, personal statements, CVs, tests, workplace problems, promotions, and career decisions, all written for people who want a better result.
Already subscribed? Log in