Judgement Test Question 20 – A delivery partner missed a key decision meeting
Read the scenario and rate every action independently. Several actions can receive the same rating.
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Scenario
A regional delivery partner missed a decision meeting because its service lead had an emergency. The group agreed an implementation date and a reporting method that will affect the partner's frontline staff. The partner now says it was excluded and may struggle to deliver the arrangement. Your team wants to continue because the wider programme deadline is fixed and minutes were circulated. The overall aim remains sound, but some implementation detail could still change. You need to protect the programme while understanding the effect on a partner that serves a different local population.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Offer a separate briefing and record the partner's concerns for the next formal programme review.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Brief the partner on the decision and ask for urgent evidence about implementation risks. Keep the agreed aim, but adjust workable details where their input improves delivery.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Reopen the full decision because the partner was unable to attend the meeting.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Tell the partner that the minutes were circulated and they must now follow the group's decision.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Fairly Effective
- Action B: Effective
- Action C: Ineffective
- Action D: Counterproductive
Members can unlock the detailed explanation for all four actions, including why each response helps, falls short or makes the situation worse.
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