Judgement Test Question 47 – Feedback that undermines a colleague
Read the scenario and rate every action independently. Several actions can receive the same rating.
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Scenario
Rina is the senior specialist on a cross-team project. She has started sending corrections to Ahmed's work directly to senior stakeholders without speaking to him first. Some corrections are valid, but her emails make Ahmed appear unreliable and rarely acknowledge what he completed well. Ahmed now asks you to approve every small decision and avoids presenting his own work. Rina says she is protecting quality because the project is high profile. You lead the project and need to restore Ahmed's confidence, protect standards and make sure Rina's expertise remains useful.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Tell Ahmed to reply to Rina's emails and defend his work so senior stakeholders hear both sides.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Speak with Rina about the effect of her approach. Set an expectation that feedback is discussed with Ahmed first, except where an urgent risk requires immediate escalation.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Remove Rina from all review activity and give the work to someone with a more supportive style.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Ask Ahmed to copy you into all future work so you can correct any problems before Rina sees them.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Counterproductive
- Action B: Effective
- Action C: Ineffective
- Action D: Fairly Effective
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