Work Strengths Test Question 33 – Taking on an unfamiliar task during absence
Read the scenario and rate every action independently. More than one action can receive the same rating.
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Scenario
A colleague is unexpectedly absent and your supervisor asks you to complete a routine task you have not done before. Written instructions are available, but one part is unclear. The task is due today and the colleague who normally provides cover is busy. You have completed similar work and can ask one short question before starting.
Rate the actions
For each action, choose Counterproductive, Ineffective, Fairly Effective or Effective.
Action A
Explain that you have not been trained and continue with your usual duties until the colleague returns.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action B
Ask the busy cover colleague to demonstrate the first item, then complete the remaining items using the instructions.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action C
Read the instructions, identify the unclear point, ask a focused question and begin the priority work while noting anything that needs checking.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Action D
Copy the way the task was completed last time and use the same answers without checking whether the current details differ.
Rate this action:
CounterproductiveIneffectiveFairly EffectiveEffective
Click to reveal the answer
- Action A: Ineffective
- Action B: Fairly Effective
- Action C: Effective
- Action D: Counterproductive
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