Casework Skills Test Question 14 – Reviewing two records flagged as possible duplicates
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Difficulty: Hard
Background
The case management system has identified two records that may belong to the same person. You are reviewing the available matching information.
Information provided
Duplicate record rule
Records must only be merged after identity has been verified. A system match score is an indicator and must not be treated as proof.
Record A
Name: Samira Khan. Date of birth: 9 February 1990. Address: 18 River Street. Telephone: 07123 440218.
Record B
Name: Samira N. Khan. Date of birth: 9 February 1990. Address: 18 River Street. Telephone: 07123 440218.
System alert
Possible duplicate match: 92%. No identity verification has yet been recorded.
Classify the statements
For every statement, choose Definitely True, Probably True, Cannot Say, Probably False or Definitely False.
Statement 1
The two records probably relate to the same person.
Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False
Statement 2
The system has assigned a 92% duplicate match score.
Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False
Statement 3
It is probably safe to merge the records immediately.
Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False
Statement 4
The person has submitted two separate active applications.
Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False
Click to reveal the answers
| Statement | Correct classification |
|---|---|
| Statement 1 | Probably True |
| Statement 2 | Definitely True |
| Statement 3 | Probably False |
| Statement 4 | Cannot Say |
Members can unlock the evidence breakdown for all four statements, including why each classification fits and how to avoid unsupported assumptions.
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