Casework Skills Test Question 29 – Reviewing evidence received by post on a closure deadline

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Test part: Part 1: Information processing
Difficulty: Hard

Background

A case was closed for missing evidence, but a document was in the post-processing system around the deadline. You are checking the receipt dates.

Information provided

Receipt rule

Postal evidence counts as received on the date stamped by the mailroom, even where scanning and attachment to the case happen later.

Case deadline

Requested evidence due: 14 June. Case closed as incomplete: 16 June.

Mailroom record

Envelope stamped received: 14 June. The postmark is not legible.

Scanning record

Evidence scanned and attached to the case: 17 June.

Classify the statements

For every statement, choose Definitely True, Probably True, Cannot Say, Probably False or Definitely False.

Statement 1

The mailroom date places the evidence within the required period.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 2

The envelope was posted on 13 June.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 3

The case will probably need to be reviewed in light of the receipt record.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Statement 4

The evidence first arrived at the organisation on 17 June.

Classify this statement:
Definitely True Probably True Cannot Say Probably False Definitely False

Click to reveal the answers
StatementCorrect classification
Statement 1Definitely True
Statement 2Cannot Say
Statement 3Probably True
Statement 4Definitely False

Members can unlock the evidence breakdown for all four statements, including why each classification fits and how to avoid unsupported assumptions.

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