← Previous question | Back to question bank | Next question → Scenario The chart shows the expected number of enquiries in each hour of an afternoon. Each adviser can handle 9 enquiries per hour. Staffing must include capacity for 15% more enquiries than forecast. Forecast enquiries 126 12-1 144 1-2 171 2-3 162 3-4…
← Previous question | Back to question bank | Next question → Scenario A public information service is forecasting next month’s requests for translated documents. The expected change is applied to the previous month’s volume for each language. Language Requests last month Forecast change Polish 625 Increase 12% Arabic 500 Increase 8% Romanian 450 Decrease…
← Previous question | Back to question bank | Next question → Scenario Four regions completed inspections. Some cases that failed initially were rechecked before the reporting period closed. Region Inspections Passed initially Failed cases rechecked Passed on recheck North 240 198 30 24 East 180 153 20 15 South 300 246 42 35 West…
← Previous question | Back to question bank | Next question → Scenario The chart shows the amount of water used by an office estate over seven months. Water use (megalitres) 42 January 38 February 45 March 41 April 50 May 44 June 39 July Question What was the median monthly water use over the…
← Previous question | Back to question bank | Next question → Scenario A digital archive contains files in four size bands. Each file also requires 6 MB of indexing and backup overhead. File size Number of files 25 MB 84 50 MB 46 75 MB 28 150 MB 12 Question How much storage is…
← Previous question | Back to question bank | Next question → Scenario An interpreting supplier charges all delivered hours at the full hourly rate. Cancelled hours are charged according to the notice given. Rates and conditions More than 24 hours’ notice: no charge for cancelled hours 12 to 24 hours’ notice: 50% of the…
← Previous question | Back to question bank | Next question → Scenario A division records authorised posts and filled posts across four directorates. Directorate Authorised posts Filled posts Policy 180 171 Operations 420 386 Digital 150 132 Corporate 250 236 Question Which directorate had the highest vacancy rate, and what was that rate? A….
← Previous question | Back to question bank | Next question → Scenario The chart shows the open case backlog at the end of each of four weeks. For each of the next three weeks, the service expects to receive 420 new cases and close 610 cases. Open cases 1,840 Week 1 1,680 Week 2…
← Previous question | Back to question bank | Next question → Scenario Each active user needs one software licence. The renewal must cover the users remaining after planned leavers and starters, plus a 5% spare allowance. The final number of licences must be rounded up to a whole licence. Directorate Current active users Leavers…
← Previous question | Back to question bank | Next question → Scenario A department has 18,600 emergency supply kits. It will retain 1,200 kits as a central reserve and divide the rest between North, Central, South and West in the ratio 4:3:2:1. Question How many kits will Central receive? A. 5,580 B. 6,960 C….