Civil Service Judgement Test practice questions with action ratings and explanations.
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario At 11:00 am, your manager asks you to prepare verified service figures for a 3:00 pm meeting. Mae owns one of the…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario You assess applications for travel support. One customer states that they attend an approved activity four days each week, while the provider's letter says…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario A customer arrives at a busy reception desk and begins speaking loudly about a complaint involving a named member of staff. They include personal…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: HEO/SEO Scenario Dan leads a weekly call with several delivery partners. He understands the technical work, but the loudest partner often dominates the discussion and quieter…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario A ministerial announcement is planned for next week. Private office wants a firm launch date included because ministers have already signalled rapid…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: EO Scenario Your team recently introduced a new briefing template. Two colleagues have made similar errors in the first three weekly briefings, mainly by placing background…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario Your team regularly returns paper forms because customers leave the date field blank. Several colleagues say customers should read the form properly…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario Your department and a public body are delivering a joint programme. Following a recent announcement, the public statement praised your department but…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: AA and AO Scenario You process applications for a travel support scheme. The current online procedure, updated last month, accepts either a passport or a full…
← Previous question | Back to question bank | Next question → Read the scenario and rate every action independently. Several actions can receive the same rating. Practice level: Grade 7/Grade 6 Scenario A director leading a critical programme insists on approving every decision and rewriting most team products. They work late and say the…